Reforming Bureaucracy, Delivering Quality Public Services: An Experience from Indonesia


About the Seminar

Bureaucracy reform has always been a national agenda since 1998 political reform and regime change in Indonesia, and was a national priority and a political promise given by President Joko Widodo (Jokowi). However, reforming bureaucracy is never easy, especially in maintaining reform during political transitions, both at the centre and sub-national government levels. This account is crucial because bureaucracy is the core of the machinery of government which creates policies and they are at the forefront in development and public service delivery. With more than four million civil servants in his administration spread across more than 100 ministries and agencies, more than 500 sub-national governments on 17 thousand islands in the archipelago, how did President Jokowi reform his bureaucracy? What were the challenges and opportunities? What went well and what did not? What factors created significant impacts to the reform? What were the consequences, both the intended and the unintended ones? This talk is an insider perspective into the core of bureaucracy reform that happened in Indonesia during the first period of President Jokowi’s term. It would be a policy-oriented sharing session that will also discuss the lessons learned from the process.

About the Speaker

Yanuar Nugroho is former Deputy Chief of Staff for Analysis and Oversight of Strategic Issues on Social, Cultural and Ecological Affairs at the Executive Office of the President (KSP) of the Republic of Indonesia. He held the post from 2015-2019 under the leadership of President Joko Widodo, and caretaker of the Office until November 2019. From 2012-2014 he was a Director and Expert Adviser to the Minister/Head of the President’s Delivery Unit for Development Monitoring and Oversight (UKP-PPP/UKP4) of the Republic of Indonesia. Yanuar is co-founder and advisor to the Centre for Innovation Policy and Governance, a Jakarta-based think tank. He earned his PhD from University of Manchester and is also an Honorary Research Fellow, after holding a fulltime academic post from 2004-2014, in Political Economy of Innovations and Social Change at Manchester Institute of Innovation Research, Alliance Manchester Business School, University of Manchester, United Kingdom.

In his latest government post, Yanuar was responsible for translating the President’s political vision into national development planning and programmes carried out by line ministries and government agencies, and for implementing facilitating both international and national strategic initiatives. Few of which are the foresight exercise for alternative development planning, scenarios for the energy sector in Indonesia 2030, Open Government Partnership (OGP), Sustainable Development Goals (SDGs), and Nationally Determined Contribution (NDC) in tackling climate change. He now spends most of his time to bring research closer to policy through the promotion of evidence-based policymaking processes in Indonesia. He sits in the UK’s Newton Fund/Prize, as well as in the Indonesia’s Endowment Fund for Education (LPDP) reviewer committee.


For registration, please click here. Registration closes on 13 January 2020.


Jan 15 2020


3:00 pm - 4:30 pm


ISEAS Seminar Room