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Information Services

Information Services

While the ISEAS Library is set up as a self-service research library, the following services are available:

Brief training on the use of online database and microfilm/fiche readers

The Library’s collections, including new acquisitions can be looked up in the online database SEALion. Staff on duty will serve users who need assistance in using the online database and audio-visual equipment.

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Retrieval of collections from open and closed stack/repository

Selected titles of new arrivals are displayed at the Circulation Desk. Researchers may reserve a title on display by filling in a Reserve Slip and returning it to the Circulation Desk. Request for closed access materials such as back issues of journals and newspapers, private papers and microforms can also be made at the counter.

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Value-added services conducted by the Reference Librarian:
  • Bibliographical search at S$50.00 per hour (minimum charge).
  • Identifying and locating items from the above bibliographical search at S$2.00 per item.
  • Material cost (such as print outs, photocopies etc.) are charged in addition to the above.
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Interlibrary Loan (ILL)

Books not available in the ISEAS Library may be borrowed on Interlibrary Loan (ILL) from other libraries. Affiliated researchers may request ILL service at the Circulation/Information Counter. ILL is only available for circulating materials. Interested libraries can fill in ILL Agreement Form.

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Document Delivery Service

The ISEAS Library supplies documents to libraries in Singapore and overseas institutions. The Document Delivery service is governed by Sect. 45 of the Singapore Copyright Act, Cap. 63. This requires the Library to obtain a signed copyright declaration from the requester before obtaining a photocopy of the requested material. The copyright declaration has been incorporated in the document delivery request form and must be completed by the requester.

Charges (in Singapore Dollars)
 

Standard services

Fax Service

Email Services*

Local requests $0.30 per page and $20 handling charge plus postage

Delivery within 7 working days
Service Charge plus fax costs

For delivery within 1 working day, $30 in addition to Standard Charge
$20 per page

Overseas Requests Prepayment is required

$25 for up to 10 pages plus airmail charge

$4 for every additional 10 pages

$35 for up to 10 pages plus fax charge

$5 for every additional 10 pages

$20 per page

Prepayment procedures

For overseas requests, payment should be in the form of bank draft drawn in Singapore currency made payable to "Institute of Southeast Asian Studies".

For details, email libcir@iseas.edu.sg

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Orientation/Guided Tours

From time to time, the Library professional staff are available to brief individual or group visitors on the Library’s collection and services. Interested persons may write to the Head, ISEAS Library.

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